Best Online price
SBH Hotels & Resorts want that you reserve safely and with calm on our website. Therefore we guarantee you the best price available online at any time.
If you find a lower price on another website, we will match the price.
What should you do?
Once you have made your booking through our website, you have 24 hours to let us know that you have found a cheaper rate on another online sales portal, by sending us an e-mail at the following address: email@example.com
- your reservation number
- name and phone number of the holder of the reservation
- details of the founded offer like:
- name of the Website where you found the cheapest price
- screenshot showing the price and conditions.
Upon receipt of the information our sales team will contact you within a maximum period of 3 days to confirm whether or not the modification of the price of your reservation.
What should you know about the best online price guarantee?
We will match the difference provided that the reservation is made through our official website and comply with the same conditions:
- same hotel
- same dates
- same type of room
- same catering/types of board
- same occupation of the room, same number of adults and children (same age)
- conditions of payment
- same cancellation policy
Best online price guarantee does not apply when:
- requested more then 24 hours after booking.
- the price of the other Web site does not include all costs, taxes, etc.
- the total difference with another website is less than €6.00.
- the arrival date is in less than 3 days.
- the rates are not published online.